Terms of service

This website is operated by Fraila Jewellery. Throughout this site, the terms “we”, “us”, and “our” refer to Fraila Jewellery. By using this website, you agree to comply with all terms, conditions, policies, and notices set forth here.

By visiting our site or making a purchase, you engage with our “Service” and agree to be bound by the following “Terms of Service,” which also include any additional policies or terms linked within. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Please review these Terms carefully. By using our site, you confirm that you agree to these terms. If you disagree with any part of this agreement, you may not access the site or use our services. If these Terms are considered an offer, acceptance is limited strictly to these Terms.

We may update or change these Terms at any time by posting updates on this page. It’s your responsibility to check periodically for changes. Continuing to use our website after changes are posted means you accept those changes.

Our store is hosted on Shopify, which provides us with the e-commerce platform to sell our products and services.

Section 1 - Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province, or have consent from a guardian if you are underage. You may not use our products for any illegal purpose or violate any laws, including copyright laws, while using our services. Transmission of harmful code, such as viruses or worms, is strictly prohibited. Any violation of these Terms will result in immediate termination of your access to our services.

Section 2 - General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and subject to network adjustments. Credit card information is always encrypted during transfer.

You agree not to copy, duplicate, sell, resell, or exploit any part of the service without express written consent from us. The section headings are for convenience only and do not affect the Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information
We’re not responsible for any inaccuracies or omissions on the site. The information provided is for general purposes and should not be solely relied upon without consulting more accurate, primary sources. We may update the site content at any time, but are not obligated to do so.

Section 4 - Modifications to Service and Prices
Prices for products may change without notice. We may modify or discontinue services at any time without prior notice. We are not liable for any modifications, price changes, or discontinuation of services.

Section 5 - Products and Services
Certain products may be available exclusively online with limited quantities and may only be returned or exchanged according to our Return Policy. We aim to display product colors and images as accurately as possible but cannot guarantee that your monitor will display them correctly. We reserve the right to limit sales or modify product availability at any time.

Section 6 - Billing and Account Information Accuracy
We reserve the right to refuse or limit orders, including orders placed with the same account or credit card, or shipped to the same address. You agree to provide accurate, up-to-date information when making purchases, and to promptly update your details for successful transactions.

Section 7 - Optional Tools
We may provide access to third-party tools, over which we have no control. You agree that we offer these tools “as is,” without warranties or endorsements. We are not liable for any issues arising from the use of these third-party tools.

Section 8 - Third-Party Links
Our site may include third-party content, products, or services. We’re not responsible for the accuracy or availability of third-party websites and do not assume any liability for transactions or interactions with third parties. Review third-party policies before engaging with them.

Section 9 - User Comments and Submissions
By submitting content (such as feedback or contest entries) to us, you grant us the right to use it without restriction. We are not obligated to maintain confidentiality or compensate you. You are responsible for ensuring your comments do not violate any rights or laws.

Section 10 - Personal Information
Your personal information is handled in accordance with our Privacy Policy. To view our Privacy Policy, please follow the provided link.

Section 11 - Errors and Omissions
While we make every effort to provide acc

urate information, there may be occasional errors in descriptions, pricing, or availability. We reserve the right to correct such errors and cancel orders if necessary.

Section 12 - Prohibited Uses
You may not use the site for unlawful purposes, to harm others, or to engage in activities that violate laws or our intellectual property rights. We reserve the right to suspend or terminate your access if you violate these terms.

Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee that our services will always be error-free or uninterrupted. You agree that using our services is at your own risk, and they are provided “as is.” We are not liable for any damages arising from your use of the site or services.

Section 14 - Indemnification
You agree to indemnify and hold Fraila Jewellery and its affiliates harmless from any claims or demands arising from your violation of these Terms or any laws.

Section 15 - Severability
If any part of these Terms is found to be unenforceable, the rest will remain valid and enforceable.

Section 16 - Termination
These Terms are effective unless terminated by either party. We may terminate your access if we believe you’ve violated these Terms. You will remain liable for any amounts owed prior to termination.

Section 17 - Entire Agreement
These Terms, along with any additional policies, constitute the entire agreement between you and us. Any failure to enforce a term does not waive our right to do so in the future.

Section 18 - Governing Law
These Terms are governed by the laws of the United Kingdom.

Section 19 - Changes to Terms of Service
We may update these Terms at any time. Your continued use of the site after changes are posted means you accept the new Terms.